Delivery Information

Due to the current global situation, there may be delays in delivery.

Country of delivery Easter: last possible date of order
Austria, Germany, Belgium, Netherlands 28.03.2021
Estonia, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Poland, Croatia, Czech Republic, Denmark, Finland, France, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden 24.03.2021
Bulgaria, Greece, Malta 22.03.2021

Delivery cost to countries of the European Union

  • Deliveries within the EU are free of shipping costs from a goods value of EUR 30.00
  • Shipping & handling fee for goods value below EUR 30.00: EUR 9.50
  • Postage: DHL Standard Shipping
Note: The maximum weight of deliveries to these countries is 5kg.

Delivery Times by Delivery Zone

We are eager to deliver Läderach products in a perfect condition. Nevertheless, our products can be subject to damages due the transportation and the delivery. In such a case, please contact us at customerservice.eu@laderach.com in order to find a solution together. If everything is delivered to your satisfaction, we would be pleased to receive some positive feedback.

Below our estimated delivery times:
  • Germany: approx. 4 - 7 working days
  • Europe: approx. 6 - 8 working days

Deliveries within the EU are currently significantly delayed depending on the country due to Covid-19. For up-to-date information please consult the website of our shipping partner DHL (Link)

Terms of Delivery

Deliveries are made worldwide according to five shipping/delivery zones: Switzerland/Liechtenstein via Online Shop Switzerland, Europe via Online Shop EU, USA via Online Shop USA, Canada via Online Shop CA and other countries via Online Shop Switzerland.
 

Läderach online shop shall not be held liable for delays caused by events beyond its control, e.g. force majeure, traffic congestion, severe weather conditions or the unusual, unexpected holding of the goods by customs authorities, and such events shall not entitle the customer to withdraw from the purchase contract or claim compensation.

If not all the products ordered are in stock, Läderach online shop is entitled to make part-deliveries.

If the goods cannot be delivered through the fault of the customer, Läderach online shop shall be entitled to withdraw from the contract after three attempts at delivery. No refunds for unsuccessful deliveries (non-collection, incorrect shipping address…).

Countries of Delivery

We deliver orders to the following countries:

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Payment

Cash on account.
Payment deadline : Immediately after receipt of the invoice.

Prices

The prices displayed on the product pages contain the legal VAT and further price components.

Läderach chocolates

Made with 90% passion and 10% magic